Connect / Brevo and Salesforce
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Connect Brevo and Salesforce
OpenContact sits between Brevo and Salesforce. Capture a contact once, send it to either or both, and keep opt-outs in step.
What each tool can do
| Tool | Connect with | Capabilities |
|---|---|---|
| Brevo | API key | Send, Import, Suppression events |
| Salesforce | OAuth | Send, Import, Suppression |
Set it up
- Connect Brevo. Use API key. Setup guide.
- Connect Salesforce. Use OAuth. Setup guide.
- Import your Brevo contacts into OpenContact, so there is one record per person.
- Create a sync rule. Pick a trigger, add Brevo and Salesforce as destinations, and map the fields.
- Dry-run it. See which destinations match and which fields would be sent, then switch the rule on.
Good to know
Brevo
When you generate a webhook for the connection, OpenContact registers it with Brevo automatically and subscribes to the right events — no dashboard steps. Unsubscribes, bounces, and complaints flow back and are de-duplicated.
Salesforce
Salesforce requires a Last Name on new Contacts; if a contact has none, OpenContact uses the email so the record still saves. Imports read the standard Contact object.
Questions
Does OpenContact sync unsubscribes between Brevo and Salesforce?
Yes. When Brevo or Salesforce reports an unsubscribe, bounce or spam complaint, OpenContact records it and passes it to the destinations your rules select.
Do I need a CSV to move contacts between Brevo and Salesforce?
No. Import contacts from one tool into OpenContact, then send them to the other with a sync rule. To move a whole list, use list migration.
Does connecting Brevo and Salesforce cost extra?
Both tools bill you separately. OpenContact plans are priced by limits, and every plan includes all integrations. See pricing.
Related
Brevo integration · Salesforce integration · Sync rules · Suppression sync · All pairings